Terms and Conditions of Sale

Our Address

All items purchased on-line are dispatched from our warehouse:
Puredarts, Unit 11 The Gateway , Crewe , England, CW1 6YY.  
Tel: 0044(0)1270589500 
Fax: 0044(0)1270585839

Trade Marks

RUTHLESS TM, R4X TM, HOT SHOT EMBOSSED TM, POYLMETRONIC TM, DEFLECTAGIP NYLON TM, NYLON PLUS TM, QUAZAR HOLOGRAPHIC TM, CHIKARA TM, DOGS OF WAR TM, FIREFOX TM, TIGERS TM, WINNERS TM, BANDITS TM, HI TEC DESIGNER DARTS TM and PUREDARTS TM are the Trade Marks and Trading Style of TOMMYS DARTS TM with all rights reserved. All other Trade Marks belong to the companies to which they are accredited.

Payment By Credit/Debit Card

We are the true dedicated eCommerce division of the Eagle Darts Group Established in 1977, accordingly all purchases must be made on line by either Credit or Debit card via the Protx secure online payment portal provided. We DO NOT accept payment for orders over the telephone. ( If you wish to order darts equipment by telephone or traditional mail order please contact our dart partners www.tommysdarts.co.uk  or telephone 01270-589500 and they  will send you a full colour catalogue of their products). Important We never share or disclose any customer information with anyone outside our company / third party.

Prices And Products

All prices and products offered on our site are unique to www.puredarts.co.uk in that they are for eCommerce sales only and do not reflect or represent the prices and stock of any other company within our group.

Shipping To All UK Destinations

We have a standard £1 per total order fixed shipping charge regardless of the value or weight of the order.
The Vast majority of the orders we process are sent by First Class Packet via Royal Mail. High value orders may require a signature on delivery. It is normal for orders to be processed and shipped within 48hrs of receipt. During the Peak Dart Season October to February this may vary slightly.
We have a contract post collection at 4.00 o’clock in the afternoon Monday to Friday, accordingly all orders received after that days post time will be sent with the next collection.

Orders Requesting Personalised Flights / Stems

All personalised items are printed by ourselves and are not contracted out. Accordingly we endeavour to ship all orders which contain personalised items within 3/4 days of receipt.

Out Of Stock Items

We endeavour to ship all orders as accurately and as fully as is possible, however from time to time we may have to substitute or duplicate a small item you have requested to facilitate the speedy dispatch of your order.(We will never substitute an out of stock dart set, but will notify you as to when we expect to be able to ship them to you).

Overseas Orders And Shipping Costs

We offer a Fixed Shipping cost of £4 per order to all European destinations, and a Fixed shipping cost of £8 per order to all destination outside of Europe. This is regardless of the size, weight or value of your order.

Returns

All goods returned for refund or exchange must be received at our address within 10 days of purchase and must be in a new and unused condition which will include all the original packaging intact/undamaged and be accompanied by the payment receipt. We strongly suggest that you make any returns to us by recorded/special delivery as we regret we cannot be held responsible for any good lost in transit to us.
Important we make a fixed £2 handling/restocking charge for each item that is returned to us for exchange or refund. Any refund will be made to the credit card from which the goods were purchased.

Cancellation Of Orders

If you wish to cancel an order you have just placed by email then such cancellation must be within one hour of placing the said order. If you wish to cancel an item that was not supplied with you original shipment you may do so at any time and request either a refund or a suitable replacement item.

Email Policy

Puredarts does not send any unnecessary emails or SPAM.

If you have any questions or queries regarding our terms and conditions of sale please contact us at info@puredarts.co.uk

We are referred to as THE DARTS COMPANY in the UK Because we stock Darts, Flights and dart accessories from the following specialist suppliers: Nodor, Planet Dart Gear, Tommys Darts International, (TDI), Pure, Red Dragon Darts, Unicorn, Datadart, Target Darts, PDC players, BDO players, Harrows Darts, Winmau Darts, BW Darts, Master Darts, and Personalised.